Quality & Care for the journey

Customer journeys span mailboxes, web pages, social media posts and more, they expect to see engaging videos, quality photography and beautifully written content before they spend a penny.

In a busy business, it can be a challenge to prioritise all these marketing tasks. If only, there was someone in your corner, someone who can listen, react and provide ongoing guidance and support.

We believe that quality relationships are vital in order to achieve success. Quality work comes from working collaboratively to achieve something that is more than the sum of its parts.

It’s more than just web design for Devon businesses, we’re passionate about helping our clients to thrive.

Google Rating

5.0

Based on 30 reviews

Vu Online

5.0

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Joseph Kiff

15:21 04 May 22

The Tackling Child Exploitation (TCE) programme is a national programme funded by the Department for Education that seeks to draw together and amplify the best academic, professional and lived experience wisdom on responding to child exploitation. Our website is one of the main channels for presenting and sharing information on an evolving and complex issue. As such, it presents some unique challenges for creating a user experience that invites curiosity. Vuonline has been a fantastic provider who has supported the team and me to think thoughtfully about the design and build of the website. Through a series of three-year programmes of well managed scoping, briefing and design feedback loops, the team at Vuonline have continued to meet the demands and ambition of the TCE programme as we have become more established. The qualities that stand out to me the most have been the adaptability Vuonline has shown to receive initial design briefings that are quite intangible and convoluted at their embryonic stages, and worked to simplify and unpack what this would mean for the user. The outcome has been our initial vision for how we want to engage with our stakeholders has been realised.

rich glass

08:31 21 Oct 21

Our website was really old and didn't showcase the ranges from season to season. I was embarrassed by what was there but we weren't able to update it internally, so those were the key challenges we had.We just needed to stand out, images number one. We had people copying and pasting old images for their own websites which led to a lack of quality spreading out. Comparing that to what we were delivering against, it's quite odd to have a customer say “this work, it's not like it's on the website”, but the website is the one that's wrong.I had heard about your customer service, and going at the customers pace. When I first came to the office, I didn't know if it would be 10 people sat around that table with my voice not being heard in the crowd. I was pleased you guys were able to come up with concepts and original ideas and have all the experience on the artwork side whilst still having our ideas listened to.So that was a big appeal, we could just talk and that made it so much easier for us to understand. You took us down alleys you thought were dead ends to help us, I didn't think we'd get that connection, it was class.I think any missed deadlines were because of our team not getting together, but the tools you had broke it down into nice bite size chunks. It seems quite daunting as a big project, but when you get into it, it's easy.It's nice to be impressed. You know, some of the solutions were a little bit obvious, but there were loads of times where it was nice to go. Oh yeah, cool, these guys have got this.

Annita Cole

18:08 20 Oct 21

Stuart and his team were fantastic. They made a point of developing an understanding of my business, in order to put together video footage that reflected who we are sensitively and yet powerfully. The film crew were incredible, putting us all at our ease and capturing some great footage. I highly recommend Vu Online.

Rachel Hosking

13:22 26 May 21

I simply cannot recommend Vu Online highly enough. Dom, Richard and the team are the Yoda's of the digital marketing world. From step one of deciding we needed a new website, Dom expertly delved deep into the business to understand what was needed and wanted, assisting us to discover new ideas and educating us on how to achieve them. It was much more than designing a new website, we went on a complete digital journey to understand the relevance of why we needed to follow a certain structure to benefit from the results long term. They set out a detailed plan for the creation of the website, setting tasks and deadlines to ensure we all kept on track. It was a fantastic experience from start to finish.I can hold my hands up that digital marketing and websites are not my strong point, knowing what I wanted it to do but not really understanding how to achieve it. The team at Vu held our hands and educated us so we could learn and put all the points into practice. We now have a better understanding of digital marketing, a fantastic website and a marketing strategy to assist us in achieving our goals.Thank you Vu Online for all your help and continued support , we are delighted to have you as our digital marketing gurus. To anyone in need of a website and digital marketing, grab a coffee and a chat with the team and you will be in extremely safe hands.

David Buckley

14:38 22 Sep 20

Values-based marketing and relationship building are an essential part of our business and the success of these activities hinge on partnering with someone with a keen desire for collaboration, the patience and skill set to understand our business as if it were their own, and a knowledge for measuring our progress. From my experience Vu Online is one of a very select league of marketing practices that I would recommend to others as they consistently demonstrate the expertise and attitude to fulfil this role whilst also adding value to the quality of our product.

J&R Kneebone Tree Care LLP

14:31 20 Jun 20

I was blown away by the results, investing in digital marketing was a big commitment for my business, I thought it over for a long time,if I could go back I would have made the jump sooner. Thanks Vu online for your continued

alan foster

06:53 22 May 20

Dom at Vu Online has been extremely helpful, using his experience to silence the distractions and shine the light on a clear path to a successful digital marketing plan.

Jess Thompson

15:41 19 May 20

Dom provided a very professional review of my business' marketing needs, and his questions prompted a lot of relevant points, and allowed me to think about things I hadn't considered before. His process was well structured, allowing a natural conversation that opened up lots of great ideas.

Oliver Johnson

11:41 23 Mar 20

I have used Vu Online over the years for my website and digital marketing. Most recently they did a session of housekeeping on my site. Really pleased with what they did, the speed, knowledge and commitment to clients goes a long way. Highly recommend for all digital marketing requirements.

Kelly Davies

08:19 17 Feb 20

I attended the SEO Training course at VU with Dom, and it was brilliant! I went in with barely any idea what SEO meant or entailled and left with lots of ideas on how to get the best out of our website, and keep an eye on its perfomance. Dom made everything understandable and I really enjoyed the day.

Mark Jones

15:00 23 Aug 19

Vu Online was the first marketing and web agency I worked with as an in-house copywriter and for me they set the standard for professionalism, transparency, and friendliness. Having worked with other agencies since I can honestly say that any business who uses Vu is in safe hands - unbeatable support at each stage of the process and engagement with the client to create maximum impact for the brand and website.

Fielding Financial

15:09 30 May 19

The team at Vu have been a pleasure to work over the past 8 months, creating a modern and functional website that creatively allows our company personality and values to shine through. Since launch in April, Vu have been on hand and quick to respond to all our queries as we navigate our way around. They are always friendly and enthusiastic, keen to find solutions and we are very grateful to have found a fab company on our doorstep.

Mike Lister

06:53 01 May 19

A jewel in the heart of totnes, VU Onlime is one of the best digital marketing teams I've had the pleasure of working with.I attended a workshop about Seo and reviewed my own website with guidance from the team. It was very informative and I feel it was a great benefit to my business.Thanks to Richard and Louise for putting on such a good event.

e3 Systems

16:59 11 Dec 18

We’ve been working with Vu since 2017. During this time they’ve built us a new website and provided ongoing digital marketing support and advice. They’ve proved themselves to be proactive, professional and creative. They were quick to understand our needs, as well as get their heads around the nuances of an industry they hadn’t previously worked in. We have no hesitation in recommending the team at Vu.

Kevin Miller

08:05 16 Aug 18

Vu Online were commissioned to produce the website for Apex HR in February 2018.From the word go, Vu were brilliant to deal with. They understood our requirements clearly and produced some really creative ideas and concepts to support the website design. They challenged our thinking and used their expertise and energy to generate the best result. The team were always responsive and helpful with any queries we had - meaning the whole process was simple and hassle free. The website has generated some fantastic leads for us as a new business and really showcases our brand and ethos. The feedback we have received from website users has been overwhelmingly positive.I'd wholeheartedly recommend using Vu Online, they were a pleasure to deal with throughout the entire project.

KAD Johns

15:04 15 Aug 18

VU Online is a very professional company who are somehow also able to come across in a very personal way, accepting that not all clients necessarily know technical terms, cutting out jargon and making things easy to work through in a measured and constructive manner.I wouldn't hesitate to recommend them to anyone and in fact have already. A truly global company who are able to work both on a local and international level.

GJC Advisory

14:12 15 Aug 18

We have been using Vu Online for around 5 months due to a launch of a new direction for our company. They have produced a great website for us, provided many ideas for marketing and social media trained us as needed. We have found them helpful and knowledgeable. Thanks Guys!

Mike Weed

13:22 20 Oct 17

Great results from a team that really know what they're doing! Great value too!

Smirthwaite

09:26 27 Sep 17

We are so happy with our new website. Bright, new, fresh and friendly just like the guys at VU! We have seen a greater return on sales and it is providing a greater user experience to our customers. Luckily the CMS is very easy to use and for us to manage. Team work and dedication by everyone in involved has given us the result we wanted!

Miles Cooper

17:32 12 Jul 17

Top professionals in all aspects, lovely office too set in the idyllic Totnes

devon ghb

10:29 29 Mar 17

VuOnline created a great-looking and innovative website for our project, we are very pleased with the results.

Andrew Ward

14:20 19 Feb 17

Great advise and knowledge, always happy to help, highly recommended

Mark Diacono

12:35 30 Jul 16

Excellent working with VUOnline...highly professional, friendly, and a pleasure to work with. Everything on time, on budget and with plenty of back up

Sara Downham-Lotto

11:09 29 Jul 16

For anyone procrastinating about investing in a new website and publicity for their company, do it with VU. However large or small you are, established or starting out, I can vouch for them - they are brilliant! I am an artist, arts facilitator and collaborator. Since entrusting VU to design and build my website and grow my online presence, my confidence and quality of work has gone from strength to strength and work opportunities blossomed. A number of users of my website have commented - "Its fantastically efficient and easy to navigate. The links are brilliantly placed ... and it beautifully sums up you and your work." Thank you, amazing team at VU - one of the best investments I ever made.

Melissa Heaney

12:31 27 Jul 16

The Mint Source has worked with Vu Online since the inception of our online business, from initial design and build and now marketing. The team at Vu are approachable, full of ideas, brilliant at translating technical speak and will always go that little bit further to help fulfill the changing needs of our e-commerce website.

Molly Wemyss

16:31 26 Jul 16

Vu are a brilliant company to work with, I can't recommend them more highly.They have advised and guided me through the process of setting up an commerce website that really competes, and together we've created something I'm really proud of. They're reasonable priced, efficient, have bags of patience and really know what they're talking about it! If you need to make a website, look nowhere else.

Peter Seccombe

08:53 22 Jul 16

Vu Online has been our digital media partner for a recent contract and they have been fantastic, guiding us through digital media opportunities, setting up a website and providing a detailed digital strategy for the project. They're also very nice people to work with!

Steve Gaskell

11:16 21 Jul 16

As a business coach being productive, valuing my time and knowing the importance of resonating out there in the world of social media is essential for my business and indeed for any business today. If you’re not able to actually comment and be a commentator in the social sphere no one will hear you. Here’s the thing, the paradox if you will, how do you ensure your message is heard without spending all your time on social media. Social media can very easily sock up huge amounts of your time, so what do you do? That’s simple, engaged with VU, they clearly understand who I am, who I want to reach out to and my message. Since engaging VU to manage, run and maintain my social media presence I have been able to focus additional time ON my business in delivering value. I am advised on the message and what’s currently trending, opportunities, conversations to join in on and when I should post. Today my posts are timely, shared and effective. I have built strong presence in the region and building a great reputation. I’m able to focus on what’s going to be really engaging and all with the aim to communicate and build relations with my prospects. As with any investment am I getting a ROI, simply yes. Not only can I see the level of engagement growing VU also back it up with data, I’m actually given a summary of the analytics. Without hesitation, being a congruent business owner, if you want, not only to grow your presence on social media, but want to do it in a meaningful way to reach your audience and build a reputation you have to talk to VU. Thanks team VU.

Michelle McHale

10:43 21 Jul 16

As a social enterprise and non-profit, investing in professional support can feel like a big leap. Our work with Vu has proven them to be worth their weight in gold. Their ability and enthusiasm to understand a project, to know it inside out and to target our niche market has had astonishing results. I highly recommend them.

Judith Cook

10:04 18 Jul 16

Vu did a brilliant job designing and building my website. They understood what my company needed even better than I did. Highly recommended.

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