How we work
We begin all our projects the same way - we talk about your ideas. This is the time when we find out what you need from your website both visually and functionally, and we support you in providing a well-defined brief that captures not just what you ask for, but also what you need to get out of it.
Why do some websites fail to convert visitors to buyers?Ask Marcus
Bringing it to life
Next, we let the ideas start flowing and we begin working on concepts. Sometimes one direction stands out; sometimes we produce a couple directions to help clarify the idea. Either way, we talk it through with you, listen, and then we refine the concept, provide visuals, talk to you, refine...until it's polished.
What makes a design work online?Ask Mark
Making it work for your business
This is when everything comes together. We take the visuals, and we develop the site. But we don't just disappear off, we talk to you while we build. We listen to ensure that your business needs will be met by the site we're making for you. We also take care of getting your site up and running on your domain.
What new web technology gets you really excited?Ask Richard
Keeping it working
Maintenance and Support
When your site is ready, we'll make sure that you have the training and support that you need to make the most of your website from the moment that it goes live. We can support and maintain it for you, or we can show you how to upload and manage your content yourself.
How does code actually benefit customers?Ask Glyn
We know, we know. We said four steps. We added this one because we really believe that success online doesn't end with putting your website live. You need to market it and look after it. Whether you need to grow your user base through SEO or you need guidance and support in making the most of social media, we can help with training and campaigns.
Is print still relevant in an online world?Ask Gillian